AUSTRALIAN PRIVACY PRINCIPLES (APPs) • NSW CHILD PROTECTION ACT 2012
PACA PRIVACY POLICY
1. Introduction: PACA Productions (Pan Academies of Creative Arts, ABN 32 662 562 932) (“we,” “us,” or “our”), a registered Australian Not-for-Profit cultural organisation certified by Social Traders, is committed to protecting the privacy and personal information of our cast, crew, volunteers, workshop students, commercial hirers, patrons, and their families. This Privacy Policy outlines how we collect, use, store, and disclose your personal information across paca.sydney and the ActZero Studio & Casting Portal (portal.paca.sydney) in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth) and relevant New South Wales legislation.
APPs & NSW LAW
Privacy Act 1988
Australian Privacy Principles Compliant
CHILD PROTECTION
NSW WWCC Act 2012
Verified Youth & Family Data Safeguards
MEDICAL PRIVACY
Strict Need-to-Know
Deleted or De-Identified Post-Season
ZERO DATA SALE
Never Sold or Traded
Protected Cast, Crew & Patron Records
SECTIONS 02, 03 & 04 • INFORMATION COLLECTION & PURPOSE
WHAT INFORMATION WE COLLECT & HOW WE USE IT
Covering cast, crew, volunteers, workshop families, commercial stagecraft hirers, and mainstage theatre patrons.
SECTION 02 • WHAT INFORMATION WE COLLECT
2. What Information We Collect
We only collect information that is reasonably necessary for the safe and effective management of our theatrical productions, workshops, and patron services. The types of information we collect include:
- General Personal Information: Name, date of birth, residential address, postcode catchment, email address, and phone number.
- Emergency Contact Information: Names, relationships, and phone numbers of your designated next of kin or parent/legal guardian.
- Compliance & Sensitive Information: NSW Working With Children Check (WWCC) details (where required by law), and relevant medical, allergy, or dietary information provided voluntarily for emergency response and safety planning.
- Casting, Wardrobe & Production Records: Performer biographies, headshots, vocal ranges, audition self-tapes, rehearsal availability, and costume sizing measurements submitted via ActZero.
- Patron, Membership & Commercial Hire Records: Ticketing preferences at The Concourse Theatre, VIP Membership tiers, Stagecraft Hire agreements, and Australian Cultural Fund (ACF) DGR donation receipts.
SECTIONS 03 & 04 • COLLECTION METHODS & PURPOSE
3. How We Collect & 4. Purpose of Collection and Use
3. How We Collect Your Information: We collect personal information directly from you (or your Parent/Guardian if you are under 18) when you:
- Register via our ActZero app (portal.paca.sydney), website (paca.sydney), or digital forms for Auditions or Workshops.
- Sign a cast, crew, volunteer, sponsorship, or commercial hire agreement.
- Book mainstage tickets or communicate with our production team via email or messaging platforms.
4. Purpose of Collection and Use: PACA Productions collects and uses your personal information strictly for:
- Production & Studio Management: Casting, rehearsal scheduling, wardrobe fitting, communications, and logistical planning.
- Safety and WHS: Ensuring a safe rehearsal and theatre working environment and facilitating appropriate medical care in an emergency.
- Legal Compliance: Fulfilling our obligations under the Child Protection (Working with Children) Act 2012 (NSW) and verifying the eligibility of adult participants.
- System Security & Patron Services: Verifying user identities within our ActZero platform and delivering authorised ticketing, hire, and opt-in season updates.
SECTIONS 05 & 06 • HEALTH SAFEGUARDS & DISCLOSURE
EMERGENCY MEDICAL PROTOCOLS & STRICT NON-DISCLOSURE
How sensitive health and allergy data is safeguarded during live rehearsal and performance seasons and destroyed once a season concludes.
SECTION 05 • EMERGENCY MEDICAL & ALLERGY DATA
5. Emergency Medical & Allergy Information
Given the physical nature of theatrical productions and workshops, PACA Productions may collect sensitive health information (such as severe allergies, anaphylaxis/asthma plans, chronic conditions, and emergency action plans) to ensure a safe working environment:
- Voluntary Disclosure: The provision of medical information is strictly voluntary. However, withholding critical health information may limit our ability to provide appropriate first aid in an emergency.
- Strict Access Control: Medical data is highly restricted inside ActZero. It is accessible only to the Production Manager, Stage Manager, appointed First Aid Officers, and Executive personnel on a strict “need-to-know” basis for safety planning.
- Emergency Disclosure: In the event of a medical emergency, you (and your Parent/Guardian, if applicable) explicitly authorise PACA Productions to disclose this health information to paramedics, hospital staff, or other relevant first responders.
- Data Destruction: Sensitive medical and allergy information is not retained indefinitely. Once the production season or workshop term has concluded, or upon your withdrawal from the company, this specific health data will be securely deleted or de-identified from our active records.
SECTION 06 • DISCLOSURE OF INFORMATION
6. Disclosure of Information & Third-Party Safeguards
We respect your privacy. Your personal information will never be sold, rented, or traded to third parties. We will only disclose your information:
- Internally: To authorised Executive, Creative, and Administrative personnel on a strict “need-to-know” basis.
- Medical Emergencies: To medical professionals, paramedics, or emergency services in the event of a health emergency.
- Regulatory Compliance: To government or regulatory bodies (such as the NSW Office of the Children’s Guardian) when required or authorised by law.
- Authorised Venue & Payment Partners: Where you purchase mainstage tickets, hire inventory, or donate via the Australian Cultural Fund (ACF), transaction details are processed securely via Stripe, Xero, or The Concourse Box Office.
Audition Self-Tape & AI Guarantee: Performer self-tapes and vocal reels uploaded to ActZero are never shared publicly and are never used to train third-party generative AI models.